Comments

Jessie Mackenzie’s mother, Catriona, is almost 99 years old, bedridden and very frail.
‘I appreciate all the basic service that Crossroads provide but I especially value how the Care Attendants combine professionalism with a very personal care – a listening ear, a special insight into the caring situation – a really holistic service delivered to the highest standard. (Photo shows Catriona, daughter and carer, Jessie and Care Attendant Alice Crichton)

Les Brown, who cares for his father, George.
‘A terrific service.  There’s been a big improvement in his outlook and moral.’

 Barbara Hill, whose son Shaun has cerebral palsy.
‘Crossroads have provided my family with an invaluable service.  I know my son is in very safe and competent hands when I am away.’
 

 

Morag Morrison, entirely bedridden after a stroke, is in constant need of her vaporiser and is cared for by her husband, John. She comments:
‘It’s so good to look forward to someone coming.  You know the Care Attendant is there for your safety – that is so reassuring.’

Alex Kennedy and his wife, Robina, who needs someone with her all the time. The Crossroads Care Attendant keeps her company and ensures her welfare, allowing Alex time to attend to shopping, etc. and to relax from the stress of caring.

 

 Maud Duthie, who lives alone in a remote area.
‘It helps to look forward to going out and meeting people.  I used to feel so isolated – Crossroads has transformed my life and my health is better.’

Iain Macpherson has multiple sclerosis and lives in his own home, supported by his mother Moira. Crossroads enable her to have some time out with peace of mind for her and for Iain. (Our Care Attendants frequently comment on how their lives too are enriched in so many ways through their work – in this case, Euna’s enjoyment and knowledge of poetry has soared!)

 Sisters Agnes, Isobel and Janet
‘Our mother was very grateful for the service provided and the respect you all showed in our home – an excellent service which our family have been very fortunate to have had.’

Evelyn and Mary Coull, of our Palliative Service
‘We want to thank you for the wonderful service you gave us – we are so thankful we were able to care for him at home, as he himself wished.  You gave us an exceptional service – we will never forget that support and care.’

Gil Chadwick, Macmillan Lead Cancer Nurse for NHS Western Isles.
‘We are committed to supporting people who wish to stay at home at the end of life.  We work in close partnership with Crossroads Lewis who are an essential part of that care.  We always receive very positive comments about the quality of the Crossroads Service’.